Privacy Policy
Effective Date: July 21, 2025
This Privacy Policy applies to all users of gdayfriends.com and business.gdayfriends.com and describes how Bill Lang International (“BLI”, “we”, “us”, or “our”) collects, uses, discloses, and stores personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1.1 Overview
The Sites provide business directory services and business resources. Business.gdayfriends.com is a B2B platform where businesses learn about G’day Friends and purchase products and services. gdayfriends.com operates as a business directory where businesses can create and manage their listing profiles.
1.2 Business Operations
- Businesses purchasing a Business Listing through business.gdayfriends.com will receive a membership account and access to resources
- Business Listing purchasers will be provided a link to complete their profile on gdayfriends.com
- All listings are reviewed by BLI before publication
- Once published, listing owners are notified via automatic email
2.1 Website Visitors
For visitors who only view content, browsers automatically transmit technical data including date, time, browser type, operating system, IP address, and pages visited.
2.2 Account Registration and Purchases
When creating accounts or purchasing services, we collect:
- Personal details: name, email, business name, address, contact information
- Business information: profile details, business descriptions, images
- Account data: login activity, membership status, subscription details
- Payment information: processed and stored by Stripe
2.3 Comments and Communications
- Comment data including IP address and browser information for spam detection
- Communications via telephone, email, or contact forms
- Cookies for convenience (comment forms, login status, preferences)
2.4 Additional Data Sources
Information may be obtained from interviews, correspondence, transactional data, websites, media publications, publicly available sources, and authorised third parties.
3.1 Primary Purposes
- Provide directory and membership services
- Process payments and subscriptions
- Review and manage business listings
- Communicate updates, notifications, and service messages
- Provide customer support
3.2 Secondary Purposes
- Marketing and communications (with consent)
- Analytics and service improvements
- Security and fraud prevention
- Legal compliance
| Processing Purpose | Retention Period |
|---|---|
| Communications and marketing | Until consent withdrawn |
| Customer support | Until consent withdrawn |
| Sales and service provision | Until consent withdrawn |
| Comments and metadata | Retained indefinitely for moderation |
| Client files | Minimum 7 years |
Personal information is destroyed or de-identified when no longer needed, except where retention is required by law.
5.1 Service Providers
Personal data may be shared with authorised service providers including:
| Data subject type | Organisation name | Type |
|---|---|---|
| Customers and clients | ITRegister Pty Ltd | Processor |
| Customers and clients | GeoDirectory | Processor |
| Customers and clients | Paid Membership Pro | Processor |
| Customers and clients | HubSpot | Processor |
| Customers and clients | Stripe | Payment Processor |
5.2 Legal Requirements
We may disclose information when required by law, court orders, or regulatory authorities. Where feasible, we will consult with you and disclose only the minimum necessary information.
5.3 Small Business Australia
Payment-related information may be accessed by Small Business Australia for payment processing purposes.
6.1 Security Measures
Personal information is stored securely with reasonable protection against unauthorised access, damage, loss, modification, or disclosure. Access is limited to authorised personnel only.
6.2 International Transfers
Data may be processed on servers outside Australia. By using the Sites, you consent to international data transfers.
We use cookies for:
- Authentication and login management
- User preferences and convenience
- Security and spam detection
- Analytics and site optimisation
You can disable cookies through your browser settings, though some functionality may be limited.
8.1 Access and Correction
You may access and update your personal information via your account dashboard or by contacting us. We may charge an administrative fee for providing copies of your data.
8.2 Data Portability and Deletion
You can request an exported file of your personal data or request deletion of your information, except where retention is required for administrative, legal, or security purposes.
8.3 Marketing Communications
You can unsubscribe from marketing emails using the unsubscribe link or manage preferences option in our communications.
Sensitive information as defined in the Privacy Act will only be used for:
- The primary purpose for which it was obtained
- Secondary purposes directly related to the primary purpose
- With your consent
- Where required or authorised by law
10.1 Image Uploads
Avoid uploading images with embedded location data (EXIF GPS) as this information may be accessible to website visitors.
10.2 Embedded Content
Third-party embedded content may collect data about you and use cookies. Such content is governed by the respective third-party privacy policies.
Comments are retained indefinitely for moderation purposes. Comment data includes IP addresses and browser information for spam detection. Profile pictures may be visible through Gravatar services.
This Privacy Policy may be updated periodically. Changes will be posted on our website and continued use constitutes acceptance of updates.
For privacy-related queries or complaints, contact us at:
Bill Lang International
Suite 13, 397 Smith Street, Fitzroy VIC 3065 Australia
Email: info@gdayfriends.com
We will address complaints in accordance with Australian privacy law and best practices.