Learn how to attract, engage and delight Chinese customers

5 Keys to Chinese Customer Success

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Is your business Chinese friendly?

As Australia fast becomes the destination of choice for travel, study or living for many Chinese people, G’day Friends is helping buisnesses to better communicate and serve Chinese customers.

By displaying your G’day Friends signage on your storefront, website or marketing material, you are demonstrating to Chinese customers that you welcome them into your store with open arms. They can scan your unique QR Code that directs them to your online business profile which is in both Chinese and English.

Why not try scanning the code below and be taken to our online business directory.

G'day Friends window sticker

Example signage
With our trademark logo and a unique QR code

Our online business centre is jam-packed full of learning resources to help you and your staff better serve your Chinese customers.

Click here to learn more about G'day Friends

Display your G’day Friends QR Code signage and let customers know you are Chinese friendly

G'day Friends logoG'day Friends logo
Pronounced Huānyíng Péngyǒu
Huānyíng Péngyǒu translated to Welcome Friends

Our G’day Friends Packages

DIGITAL PACK

$98PER YEAR

FULL PACK

$98PER YEAR + $100 SIGN-UP FEE
G'day Friends Business Profile on a tablet and Map listing viewed on a mobile

ONLINE BUSINESS PROFILE AND MAP LISTING

Be seen more easily by Chinese and international visitors.

We craft your online business profile in English and Chinese to convey your business’ products, services and special offers to attract Chinese and other international visitors. We also add photos, videos, Google map and directions, social media links and contact details.

Your business profile is then featured on the G’day Friends online map, which lists Chinese-friendly businesses alongside tourist attractions and services such as free Wi-Fi and toilets. Customers that scan your G’day Friends QR Code are also taken to your online business profile.

View a live profile

DIGITAL QR CODE

When customers scan your unique QR code with their smartphone, they are instantly taken to your translated online business profile.

Your digital QR code can be added to your website, social media pages, email footer, and other digital advertising sites such as AirBNB, tripadvisor.com, hotels.com and many others.

You can also add your digital QR code to printed marketing material (brochures, posters, menus) so that Chinese and other international visitors can learn about your business in even more ways.

Give it a try: Use your mobile phone scan the sample QR code and be taken to our online business directory.

G'day Friends digital QR code
G'day Friends QR Code Signage Pack

QR CODE SIGNAGE PACK

Welcome Chinese and other international visitors into your store with our trademark ‘Welcome Friends’ signage displays. Your G’day Friends sticker identifies your business as Chinese-friendly and helps break down language and cultural barriers to deepen engagement with potential international customers.

Your QR Code signage pack includes the following items containing your unique QR code:

  • Window sticker
  • Counter tent card
  • Laminated A4 sign
  • Digital QR Code (to be added to your website, social media pages and in printed marketing material)
  • Chinese phrases ‘cheat sheet’
Learn more about the signage pack

LEARNING RESOURCES

Access over 50 learning resources that will help your team deliver better service to Chinese customers, including:

  • How Chinese customers research, find and pay for goods and services
  • Chinese customer service do’s and dont’s
  • Basic Chinese greetings
  • Tips to promote your business as welcoming to Chinese customers
Take a sneak peek inside
Learning resources on the tablet

Colac   |   A G’day Friendly Community

Colac was the first community to be accredited with the Colac Otway Shire and Colac Chamber of Commerce leading the initiative to be ready to serve for the Chinese New Year commencing February 5th 2019.

QR Codes

What are they and how do they work?

QR Code stands for Quick Response Code and they act a bit like a barcode and hold important information in the dots you see.

By using a smartphone, customers scan the QR code which redirects them to your online business profile,

How to scan your QR code
Click to learn about QR codes
G'day Friends Digital Pack icon

G’DAY FRIENDS DIGITAL PACK

Get on the screen so you can be seen

$98 PER YEAR

The G’day Friends Digital Pack is the easiest and most cost-effective way to attract and engage with Chinese and other international customers.

Displaying the G’day Friends logo along with your unique digital QR code promotes that your business welcomes Chinese and other international visitors, and breaks down the language barrier so they can more easily find you and buy from you.

Learn more

G’DAY FRIENDS FULL PACK

Be seen on the street and screen

$98 / YEAR + $100 SIGN-UP FEE

The G’day Friends Full Pack contains everything businesses need to connect, engage and delight Chinese and other international visitors.

Displaying the G’day Friends logo along with your unique digital QR code promotes that your business welcomes Chinese and other international visitors, and breaks down the language barrier so they can more easily find you and buy from you.

Learn more
G'day Friends Full Pack icon

5 Keys to Chinese Customer Success

5 Keys to Chinese customer success infographic
Learn more – Download free report